Replacing a lost, stolen or damaged Civil ID

Replacing a lost, stolen or damaged Civil ID
Replacing a lost civil ID

The process of replacing a lost or damaged civil ID begins by booking an appointment through Meta platform to visit one of the branches of the Public Authority for Civil Information, and then heading to the branch on the specified date to submit the required documents, and obtain the new card as quickly as possible.

Replacing a lost civil ID for Kuwaiti

To replace a lost civil ID for Kuwaiti, follow these simple steps: [1]

  • Step 1: Go to META platformfrom here“.
  • Step 2: Enter the following data:
    • Civil number.
    • Password.
  • Step 3: Click on “Log in“.

Replacing a lost civil ID for Kuwaiti

  • Step 4: Click on “Services” from the side menu.
  • Step 5: Select the Public Authority for Civil Information.
  • Step 6: Click on “Authority Services“.
  • Step 7: Choose the PACI center where you want to book an appointment at.
  • Step 8: Select the date of the appointment.
  • Step 9: Select the time from the available times for booking.
  • Step 10: Click on “Next“.
  • Step 11: Click on “Confirm“.
  • Step 12: Visit the Public Authority of Civil Information Headquarters at Zahra, ground floor, Citizens’ Office with the required documents
  • Step 13: Fill out the form for obtaining a replacement for a lost civil ID.
  • Step 14: Submit the application with the necessary documents to the competent employee.
  • Step 15: Follow the employee’s instructions and complete the required signatures.
  • Step 16: Pay the service fees.

See More: Civil ID Name ChangeCivil ID Serial Number CheckPACI Timing For Civil ID CollectionPACI Headquarters South SurrahCivil ID Customer Care Number

Replacing a lost civil ID for non-Kuwaiti

To replace a lost civil ID for non-Kuwaiti, here’s how you can do it:

  • Step 1: Go to the META platformfrom here“.
  • Step 2: Enter the following data:
    • Civil number.
    • Password.
  • Step 3: Click on “Log in“.

Replacing a lost civil ID for non-Kuwaiti

  • Step 4: Click on “Services” from the side menu.
  • Step 5: Select the Public Authority for Civil Information.
  • Step 6: Click on “Authority Services“.
  • Step 7: Choose the PACI center where you want to book an appointment at.
  • Step 8: Select the date of the appointment.
  • Step 9: Select the time from the available times for booking.
  • Step 10: Click on “Next“.
  • Step 11: Click on “Confirm“.
  • Step 12: Visit PACI head office in South Surra, ground floor, the office of registration of non-Kuwaiti individuals with a valid residence working hours 8am to 1pm.
  • Step 13: Fill out the form for obtaining a replacement for a lost civil ID.
  • Step 14: Submit the application with the necessary documents to the competent employee.
  • Step 15: Follow the employee’s instructions and complete the required signatures.
  • Step 16: Pay the service fees.

Required Documents for Replacing a lost civil ID for Kuwaiti

You can find out the documents required to replace a lost civil ID for Kuwaiti below:

  • Personal identification.
  • Power of attorney from the Ministry of Justice, in case the applicant will not attend in person.

Required Documents for Replacing a lost civil ID for non-Kuwaiti

Below you can find out the documents required to replace a lost civil ID for non-Kuwaiti:

  • Original passport.
  • A copy of the passport.
  • 2 recent personal photos.
  • Blood type.
  • Signed photo form Original power of attorney and original ID of the empowered.

Required Documents for Replacing a lost civil ID for GCC

Below you can find out the documents required to replace a lost civil ID for GCC:

  • Original civil ID card if the card is damaged.
  • Original passport and a copy of it.
  • For applicant more than 5 years old: two new colored personal photos size (4 × 6 cm).
  • Full and signed Lost / damaged card form.
  • Signed photo form.
  • Original power of attorney when not attending in person and original proof of the client.

See More: Civil ID Status Check | Civil ID PaymentCivil ID Validity CheckCivil ID RenewalCivil ID Photo UpdateApply for Civil IDApply Civil ID Online For Newborn

Replacing a lost civil ID fees for Kuwaiti

Below you can find out the fees required to replace a lost civil ID for Kuwaiti:

0 KD Variable fees
20 KD  Fixed fees: Replacement for loss
1 KD  Fixed fees: Individual details certificate

Replacing a lost civil ID fees for non-Kuwaiti

You can find out the fees required to replace a lost civil ID for non-Kuwaiti below:

Variable fees 0 KD
Fixed fees: service fee. 20 KD

Replacing a lost civil ID fees for GCC

You can find out the fees required to replace a lost civil ID for GCC below:

Replacement for loss 20 KD
Individual details certificate 1 KD

Replacing a lost civil ID link

You can book an appointment at one of the Public Authority for Civil Information centers via the link meta.e.gov.kw, as the link takes us to the META platform to complete the reservation before heading to the center to complete the steps.

Conclusion

If you lose your civil ID in Kuwait, you will have to go to the nearest police station and report it as lost, and follow the instructions to complete the process of obtaining a new card, given its importance as a document of identity.

Questions & Answers

What should I do if I lost my civil ID?

You have to go to the nearest police station and report it as lost.

How to get a new civil ID in Kuwait?

It takes about 7 to 10 days to get a new civil ID in Kuwait.

How long does it take to get a replacement for a lost civil ID?

It takes about 60 days of report to issue a replacement for a lost civil ID in Kuwait.

Where can I collect my civil ID in Kuwait?

You can collect your Civil ID from any Public Authority for Civil Information (PACI) branch.

How can I get mobile civil ID in Kuwait?

You can get mobile civil ID in Kuwait by downloading Kuwait Mobile ID app.

Can I apply for a replacement civil ID online?

No, you can not apply for a replacement civil ID online.

Do I need to report a lost civil ID to the police?

Yes, you need to report a lost civil ID to the nearest police station.

How can I check ID card details?

you can check Kuwait civil id by PACI website, Kuwait mobile ID, and Sahel application.

References

[1]meta.e.gov.kwMETA platform29 Jul 2025

IT Expert with over 19+ years of experience, content writer with over 4+ years of experience, content editor with over 3+ years of experience.