Civil ID Office South Surra: Your Easy Guide 2025

Through the Civil ID Office in South Surra, all transactions related to the Kuwaiti ID can be carried out, including ID issuance and renewal transactions. You can also go to this branch to receive new cards after submitting the renewal request electronically through the Public Authority for Civil Information website as well.

Civil ID Office location in South Surra

Civil ID Office in South Surra is located near the main building of Kuwait Zakat House and the building of the Ministry of Electricity, Water and Renewable Energy and other ministries on Jaber Al Malik Al Sabah Street. Directions to this branch can be obtained “from here” via Google Maps to ensure quick access.

See More: How to Apply for Kuwait Civil ID | Apply for Civil ID Online For Newborn | Replacing a lost civil ID

Civil ID Office in South Surra working hours

The following table shows Civil ID office in South Surra working hours: ^[1]

Civil ID Office in South Surra Ramadan working hours

The following table shows Civil ID office in South Surra Ramadan working hours:

How to Book an appointment at Civil ID Office in South Surra via Meta

To Book an appointment at Civil ID office in South Surra via Meta platform, Here’s what you need to do:

• Step 1: Go to Meta Portal directly “from here“.
• Step 2: Click on the Register as a new user option.
• Step 3: Type the Civil ID in the designated field.
• Step 4: Enter the Civil ID Serial Number in the designated fields.
• Step 5: Enter the Mobile Number and then write the Email Address for the user.
• Step 6: Agree to the terms and conditions after you have finished reading them.
• Step 7: Click on the Register icon.
• Step 8: Type the Mobile confirm code in the empty field above.
• Step 9: Enter Email confirm code in the field provided.
• Step 10: Create a password for the new account and then confirm it.
• Step 11: Click on the Confirm icon to complete the account creation.
• Step 12: Log in to your user account on Meta platform.

• Step 13: Click on the Appointment search option.
• Step 14: Click on the Service Categories icon for Public Authority for Civil Information.
• Step 15: Select Authority’s services option.
• Step 16: Choose the department from list.
• Step 17: Select the required service
• Step 18: Select the  South Surrah branch.
• Step 19: Click on Continue icon.
• Step 20: Select the required booking date.
• Step 21: Click Next icon from bottom.
• Step 22: Click on the Confirm option.

How to Book an appointment at Civil ID Office in South Surra via Sahel

To Book an appointment at Civil ID office in South Surra via Sahel app, follow these simple steps:

• Step 1: You can download Sahel App through the following links:
  • Sahel App From Google Play “from here“.
  • Sahel App From App Store “from here“.
• Step 2: Open the application on the mobile phone.
• Step 3: Enter the civil number in the designated field.
• Step 4: Activate I am not a robot option.
• Step 5: Click on Log in icon.
• Step 6: Accept the authentication request via Kuwait Mobile ID app.
• Step 7: Complete the registration steps in Sahel application.
• Step 8: Click on the Appointments option from the bottom.

• Step 9: Click on the new appointment booking icon, then choose the Public Authority for Civil Information.
• Step 10: Select the Departmen, then click on the required service.
• Step 11: Select the branch from the drop-down list, then complete the process.

Civil ID Office in South Surra phone number

You can contact the Civil ID Office in South Surra directly through the number 1889988 to start asking questions and inquiries about working hours and other services provided by this branch. You can also contact the mentioned number to obtain technical support when needed.

Link to Book an appointment at Civil ID Office in South Surra via Meta

Go to the central Meta platform via the link meta.e.gov.kw directly to log in to the citizen or resident account and then book an appointment to review the Civil ID Office in South Surra.

Conclusion

You can go to the Civil ID Office in South Surra to conduct all transactions related to the Emirates ID card, from issuance and renewal. You must check the official working hours before going, as the authority receives visitors during specific times of the week.